Important information about your rights, data protection, and our legal commitments to transparency.
By accessing or using the Kasaje website and services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
Kasaje provides clearing and forwarding, freight forwarding, customs clearance, and logistics services. All services are subject to availability and specific service agreements.
You agree to provide accurate information, comply with all applicable laws, and not misuse our services or website.
We collect personal information including names, email addresses, phone numbers, and shipment details to provide our services. We do not sell or share your personal data with third parties without consent.
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. All data is encrypted using SSL/TLS protocols.
Our website uses cookies to enhance user experience. You can disable cookies in your browser settings. Third-party cookies may be used for analytics and performance monitoring.
Kasaje is not liable for delays caused by customs authorities, natural disasters, or third-party carriers beyond our reasonable control. We are not responsible for indirect or consequential damages. Maximum liability is limited to the value of the service provided.
Transit times are estimates and not guaranteed. Title and risk of loss pass to the consignee upon delivery to the carrier. Insurance is optional and highly recommended for high-value shipments.
All content on this website, including logos, text, images, graphics, and software, is the property of Kasaje and protected by international copyright laws. Unauthorized use is prohibited.
These terms shall be governed by the laws of Kenya. Any disputes arising from these terms shall be resolved exclusively in the courts of Nairobi, Kenya.
We reserve the right to update these terms at any time. Material changes will be notified via email or website notice. Continued use of our services constitutes acceptance of updated terms.
For questions about these terms, your privacy rights, or to exercise your data protection rights, contact our Legal & Compliance team:
Email: legal@kasaje.com
Phone: +255 790 862 818
Address: 123 Logistics Avenue, Dar es Salaam, Tanzania
Response Time: Within 48 business hours